Report a shipping problem

Tell us about an issue with your DeoDap shipment. You will get a reference number to track it — no account needed. Already have one? Track your complaint.

AWB / tracking number (or give your order number below) Order number Mobile number * What went wrong? * — choose — Damaged Delayed-Delivery Missing-Item Not-Received Unclassified Wrong-Item Details (optional, max 1000 chars) Photos / documents (optional — JPEG, PNG or PDF, up to 5 × 5 MB)

Submit complaint